1. Change Management in Public Sector Institutions
Dates: 7th October – 18th October
This training aims to equip delegates in key public sector organisations to adapt to changes in roles and implement effective strategies to manage teams within new environments. This training will enable participants to approach change positively and with awareness of emotional intelligence and organisational impact. The Change Management for Public Sector Institutions training programme is suitable for team leaders and senior managers who are responsible for implementing change at work and supporting their teams through it.
2. Managing Conflict at Work
Dates: 21th October – 1st November
The working environment can frequently resemble a war-zone; conflict can arise between individuals, within and between teams and within the larger organisation. This highly interactive training programme will consider the causes of conflict and consider practical skills to enable you to act as a mediator between others and also to cope with conflict directed at (or coming from) yourself.
3. Best Practices and Technology use for Administrators and Office Managers
Dates: 4th November – 15th November
Administrators and office managers are invaluable members of the office team. They are charged with overseeing and coordinating the day to day operations of a business. Thanks to advance communication technology and Artificial Intelligence (AI). The skills required for these roles have become diversified, and the ability to multitask and juggle several different instructions at once have become essential.
4. Advanced Skills Development for Administrators, Secretaries and PA
Dates: 18th November – 29th Novemberr
From advance planning of meetings to advance writing, a PA, or an admin has to carry out various roles and responsibilities. You will also get the opportunity to develop your expertise in meeting management.
5. Credibility in the Workplace
Dates: 2nd December – 13th December
Being seen as credible at work can be a key indicator of your professional success. Wherever you sit in your organisation’s hierarchy, this training programme will give you time out to reflect on your current working behaviours and how they impact and influence those around you.